Quality and compliance services built around your operation.
From first gap analysis to full quality management system implementation, we tailor our support to where your business is right now.
Quality Management Systems
Design, implementation, continuous improvement, and audits of your QMS — including development of key QMS KPIs — built to meet regulatory requirements while staying practical enough for your team to sustain day-to-day.
Regulatory Compliance & Audit Management
Expert preparation, hosting, and response for regulatory and client audits, including thorough pre-audit preparation and support, so you walk into inspections with confidence.
Auditing
Independent audits — including supplier, service provider, and sub-contractor qualification and ongoing oversight — that identify real risks and gaps, not just checklist compliance.
Gap Analysis
A clear-eyed assessment of where your current systems stand against the standards that apply to you, with a practical roadmap to close the gaps.
GMP Training & Training
Good Manufacturing Practice training and broader training programme development — including quality culture and gamification approaches — designed to be understood and applied on the floor, not just filed away.
Dietary Supplements
Specialist compliance support for dietary supplement and supplemented food manufacturers, covering formulation, labelling, and manufacturing requirements across New Zealand, Australian, and international markets.
Risk Management
Risk management frameworks and support with New Zealand's Risk Management Programme (RMP) and MPI RMP requirements, built to reflect how your operation actually runs.
Recalls
Recall, mock recall, and market action support, including investigations, root cause analysis, report preparation, and liaising with regulatory agencies.
Technical & Scientific Writing
Clear, audit-ready documentation — from SOPs and validation protocols to technical reports — written to hold up under scrutiny.
Technical Troubleshooting
In-process and analytical troubleshooting support when something isn't working as it should, and you need answers, not guesses.
Validation
Validation and qualification of new equipment, systems, processes, cleaning procedures, and analytical methods — including software validation and data integrity programmes aligned to global regulatory expectations — documented to the standard your regulators and customers expect.
Continuous Quality Improvement
Lean Six Sigma–informed approaches to continuously improving quality performance — reducing lead times, minimising quality events, and improving Right First-Time performance.
Not sure where to start?
Many clients begin with a gap analysis to understand their current position. Get in touch and we'll recommend the right starting point for you.